Patient Retention Specialist

Salary Range

$25 - $27/hour + Commission

Location

Brooklyn

Employment Type

Full-time

Use persuasion and negotiation skills to retain patients and recover at risk cases
⁠Deescalate conflicts and resolve service issues with empathy and professionalism
⁠Coordinate with internal teams to resume and tailor services for returning patients
⁠Meet weekly retention targets through proactive follow-up and problem-solving

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