📍 Office-based
💼 Full-time (36 hrs/week)
Job Description
The Intake Coordinator supports families from initial inquiry through enrollment, ensuring a warm, organized, and informed experience. This role gathers documentation, verifies benefits, coordinates across departments, and builds relationships with referral sources to expand access to ABA services.
What this person will do
• Provide clear, warm information to families inquiring about services
• Obtain and explain insurance benefits
• Collect, review, and track required client documentation
• Follow up with families to ensure timely completion of intake
• Coordinate with internal teams and provide enrollment updates
• Maintain organized client records and files
• Address insurance-related concerns during intake
• Build and maintain relationships with referral sources
Must have skills
• Intake, ABA, or insurance experience preferred
• Strong organization, time management, and attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Empathic, professional, and team-oriented
• Proficiency in Gmail, Word, and Excel