📍 Williamsburg
☀️ Monday–Friday | 9:00 AM – 5:00 PM
Support our growing intake department using an analytical/ data driven approach, to help optimize the team’s performance.
Key Responsibilities
- Track and manage incoming authorizations
- Monitor state portals and HHA systems to process authorizations
- Review dashboards to ensure timely handling of all leads/issues
- Assign incoming intake emails to the appropriate team members
- Assist intake representatives with scores and updated authorization numbers
- Audit intake representatives work
- Maintain accurate data tracking and generate reports
Qualifications
- Strong attention to detail and accuracy
- Comfortable working across multiple systems
- Organized with excellent follow-through
- Proficient in Microsoft Office (Excel required)
- Ability to manage volume and meet deadlines
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance